Microsoft is experiencing widespread outages affecting its 365 suite of workplace software, including Outlook, Teams, Copilot, Word, Excel, PowerPoint, SharePoint, and OneDrive. Tens of thousands of users, with some reports reaching nearly 130,000, have experienced disruptions and an inability to connect to their email mailboxes.
The company stated that some of its servers unexpectedly went offline, resulting in an elevated load that strained the remaining infrastructure. While Microsoft has not yet provided a specific cause for the outage, the disruptions have affected users both in the US and worldwide.
Microsoft says it is aggressively pursuing all pathways to reduce the impact and is working to restore access to its services. Additionally, users of Amazon Web Services and Google also reported outages on Thursday.